FAQ

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Our shop is open everyday (Monday-Sunday) from 08.00-19.00 WITA

Our shop located in Jl. Pujung Kelor no.8 Tegallalang, Ubud, Gianyar, Bali - Indonesia (1 KM from Ceking Terrace) and you may find us in Google Maps at "Alura Galeri" 

you can see the products through social media

- Tiktok: @aluragalery

- Instagram: @aluragalery

However we can do online meeting by WA Video Call, but since the connection are not always satisfactory, you can also request pictures and list of stocks at present.

You can select the item ready in our stock showroom, we will make the invoice and copy to you. Order is confirmed once you have paid the advance payment for 30% from total order, then we will start refinish your order.

For non-stock items, the standard production time is 3-4  weeks, when ready you will be informed for  balance and pickup.

Our prices are based on off-shop quotes, there will be a separate add on for transportation cost.

- for only 1 pc of furniture can be sent through JNE depend on weight and volume roughly 70-300 thousand rupiah. 

- for 1 cbm roughly 8 to 10 pieces (depend on the items sizes), the price will be around 400-600 thousand rupiah. 

- for individual truckloads,

- at 12 cbm 5 mio

- at 30 cbm 8 mio

  It cost around 400-500 thousand rupiah for up to 5 cbm roughly 50 mixed items.

  Absolutely, make a selection, confirm by 30 % deposit and info your cargo details for pick up, when ready balance payment should be done before the pickup.

Definitely, you can do payment via bank transfer/M-banking at (BCA 7735021559 BIMA SATRIA DEWA)

Recycled hardwood, painted recycled wood, naturally fallen trees, such as Mango, Acacia, Mahogany, Teak, Borneo/Kruing wood, Black wood/Sonokeling wood and other Javanese wood.

We have several colors such as natural, white, grey, blue, black.

All of our products in showroom is already finished. If your desired finishing is not available, we can try to refinish to meet your request or order for the new products (t&c applied)

Wipe clean with mild and damp cloth, then wipe dry, apply furniture polish every three months. This product is not recommend for outside use.